Click the “Templates” tab and select “Workflow templates” from the select box as follows:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465846/original/An0x2Vb6hpcY5GXY0OPHlRPToF5oMPfLow.png?1738261684)
Click the “+” button. You will see the following:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465842/original/qgyLq_MU8a_6eXcfvoX44QkP3yRuCmBHgQ.png?1738261683)
Select your workflow type and enter name and description for the workflow template.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465841/original/X1C5qloIIiUihbNY6MGgv90k1sfy6VzuKg.png?1738261683)
Click “Add.”
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465849/original/_K92j46U0VSnyTQluD29zT3IkuF1AtcAgg.png?1738261684)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465847/original/KWwsog1TeP7qI8M119uwnjLFidT7o2RJ3w.png?1738261684)
You will see the status as with green dot as below.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/72134465845/original/ypAlePka_XwviJLaQ3mfcCV-j2IT1hWPuw.png?1738261683)